Our refund policy is as follows:

• Prior to 31 August 2023, 50% of the original Passport/Ticket purchase price refunded, less the ticket commission and bank transaction fees (6% + VAT).

• 1 September - 31 October 2023, 25% of the original Passport/Ticket purchase price refunded, less the ticket commission and bank transaction fees (6% + VAT).

• 1 November - 10 December 2023, 0% of the original Passport/Ticket purchase price refunded.

• During or after the event, strictly no refunds.

• Should the organisers be forced to cancel the festival due to weather, force majeure, riots, act of terrorism, pandemic, any other act of God or unforeseen disaster, 0% of original Passport/Ticket purchase price refunded.